In this privacy statement, ‘we’, ‘us’ and ‘our’ refer to Sting Additives B.V. As data controllers, we process various categories of personal data. Through this privacy statement, we provide you, as a data subject, with information about this.

Our contact details:
Russenweg 14
8041 AL Zwolle
Email: info@stingadditives.com

This privacy statement was last amended on 18 June 2026

Personal data we process
We process, amongst other things, the following personal data:

• name and address details, title/gender, email address, telephone number and postal address;
• company name (in the case of a sole trader);
• financial information, such as bank account number (if our customer is a natural person);
• technical data, such as your IP address (in connection with the cookies we use);
• any other personal data that we obtain and use for the purposes set out in this privacy statement.

How we obtain personal data
In most cases, we obtain your personal data directly from you. For example, when you place an order with us, when you fill in the contact form on our website, when you sign up for the newsletter, or when you contact us by telephone or email. In addition, we may obtain your personal data from third parties, such as your employer or a colleague.

The purposes for which we process personal data

• Performance of the agreements entered into with our customers and suppliers, which relate, amongst other things, to the supply of our products and/or services
• Compliance with legal obligations
• Marketing and business development (including our newsletters and other promotional communications)
• Use and improvement of our website (in relation to the cookies we use)
• Maintaining (general) contact (including via the contact form on our website)
• Security and access control when visiting our premises

The legal bases on which we process personal data

• Performance of a contract
• Legal obligation
• Consent
• Legitimate interest

The legitimate interests for which we process personal data include our interest in performing contracts with customers and suppliers, our interest in informing existing customers about similar products or services of our own, our interest in securing our premises, our interest in fulfilling our duty of care towards our customers, and our interest in being able to resolve any legal disputes (in exceptional circumstances).

Recipients of personal data
The personal data we process is not shared with third parties, unless this is necessary for the purposes set out in this privacy statement. This may, for example, involve third parties (including our affiliated companies) that we engage to fulfil the agreements concluded with our customers. It may also involve, for example, the disclosure of personal data where we are required to do so by law.

If a third party with whom we share personal data acts as a data processor, we enter into a data processing agreement with that party to protect the personal data. This includes, for example, the IT suppliers we engage. If a third party with whom we share personal data qualifies as a data controller, we will (where possible) make arrangements with that party regarding the security of the personal data and the purposes for which it may be used.

Retention period
We do not retain personal data for longer than is strictly necessary for the purposes set out in this privacy statement. Where there is a statutory retention period (such as the seven-year retention period for financial records) or a retention period set by the Dutch Data Protection Authority, we will comply with that retention period.

Cookies
We use cookies on our website that process personal data. We inform website visitors about this in our cookie policy.

Your rights
You have the right to request that we allow you to access, rectify or erase your personal data, or restrict the processing of your personal data; you also have the right to object to our processing of your personal data and the right to data portability.

If we process your personal data on the basis of consent, you have the right to withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.

You may exercise the aforementioned rights by contacting us using the contact details at the top of this privacy statement.

Finally, you have the right to lodge a complaint with the Dutch Data Protection Authority regarding our processing of your personal data.